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The Networking team provides value to its customers by delivering reliable, high performance data communications on a cost effective basis. We provide technical leadership by constantly evaluating and incorporating emerging technologies to deliver valid networking solutions.
 
 
The Hardware team provides value added warranty service for several tier one manufacturer on a cost effective basis. Dynamic coordination between Networking services ensures maximum utilization of educational technology resources.
 
For LHRIC component districts only, the Help Desk provides resolution for hardware and software related problems. We provide same-day repair on specific network issues and a four-hour response for network server and emergencies.
           
 
 
The LHRIC offers to the school districts participating in our Internet services, regional filtering. The Internet is a wonderful tool for education. Unfortunately, students too often encounter Internet content that distracts from learning rather than enriching it. Sites promoting pornography, hate, violence, and criminal behavior are now pervasive on the Web. As a result, Internet filtering has become a necessity for schools.
 
The BOCES Southern Westchester Intellipath service is designed to provide participating school districts with a more cost effective and efficient network for voice communications. This is accomplished by establishing interconnections and calling patterns between individual school districts and BOCES. Through a partnership with Verizon utilizing their Intellipath service our participating districts are sharing one phone system.
           
 
 
This service provides research and documentation of customized Information Technology (IT) designs to support individual projects or strategic technology plans. These include network design, desktop design, system integration, system administrator training, and new desktop orientation. Fees vary depending on project scope.
 
The LHRIC has over 70 network engineers on staff that provide answers and solutions to all network service technical issues at the lowest cost possible. Types of services offered are Call and Dispatch, including first level support (complete coverage for all technology issues) and second level support (support for qualified, on site, district technology staff). Full or part-time, on site network engineers can be assigned to a district so that there is seamless technology support for all networking, hardware repair, telecommunications, and help desk needs. Fees vary depending on services selected.
           

Site Last Updated: February 8, 2006
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