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LHRIC provides warranty on Parts & Labor repair service
on Dell computer systems and peripherals when the Dell systems are
purchased through LHRIC.
- Labor charges of 1.5 hours apply for peripherals (keyboards,
mice and monitors) on systems purchased directly from Dell or
from authorized Dell distributors.
- Dell provides a three year parts and labor warranty on Dell
Optiplex desktop systems and Poweredge servers.
- Dell extended warranties are available on Optiplex, PowerEdge,
Inspiron and Latitude systems.
- Customers are advised to purchase a 5 year warranty on servers
and a 3 year warranty on notebooks.
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The following are not covered by the manufacturers
warranty:
- software support
- transportation and or return of equipment to the manufacturer
- customer care center consultation
- data backup and restore during the replacement of a hard drive
(except for customers who contract Network support)
- user errors
- configuration errors
- operating system errors or device driver errors
- vandalism or virus generated failures
- consumable products including toner and ink cartridges and batteries.
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