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Service Request Form
Fill in the form and our Help Desk will be happy
to assist you with your service request.
> Submit Service
Request
OR
Contact the Help Desk by phone: 1-800-897-0733
OR
For White Board issues please follow these directions
Service Request Guidelines
Need to place a service request? Find out what guidelines are required
to help provide fast and effective support.
> Read Guidelines
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Service Request Reports - Online
Component districts can access their Service Request Reports Online.
This service includes:
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An Open Call Report which includes all open
service requests pending resolution. |
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A Closed Call Report which lists all of the
service requests that have been opened and closed (resolved)
within a specified date range. |
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Single Ticket Call Report which includes all
call details of a specified service request number. |
Reports include all calls entered into our BOCES
Help Desk for your school district and do not include any
Express service requests.
Accessing the Reports
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