The LHRIC holds itself accountable to the members of the technology consortium by measuring our performance quarterly and sharing results. We use this information to take actions that will help improve our services. We also measure our own staff's satisfaction. We have made a commitment to have the LHRIC be a satisfying place to work. Again, measurement helps us take actions to improve.

Currently, our performance data is collected quarterly. Published here are our Metrics and Accountability Reports:

• 2005-06 School Year - Semi-Annual Report (January 1 - June 30, 2006)
• 2005-06 School Year - Semi-Annual Report (July 1 - December 31, 2005)
• 2004-05 School Year - Semi-Annual Report (January 1 - June 30, 2005)
• 2004-05 School Year - Semi-Annual Report (July 1 - December 31, 2004)
• 2003-04 School Year - 4rd Quarter (April 1 - June 30, 2004)
• 2003-04 School Year - 3rd Quarter (January 1 - March 31, 2004)
• 2003-04 School Year - 2nd Quarter (October 1 - December 31, 2003)
• 2003-04 School Year - 1st Quarter (July 1 - September 30, 2003)
• 2002-03 School Year - 4th Quarter (April 1 - June 30, 2003)
• 2001-02 School Year - 4th Quarter (April 1 - June 30, 2002)

We continue to develop performance indicators for all services through partnership with our LHRIC Advisory Committee and our service focus groups.